Businesses hoping to survive over the long term will have to remake themselves into better competitors at least once along the way. These efforts have gone under many banners: total quality management, reengineering, rightsizing, restructuring, cultural change, and turnarounds, to name a few. In almost every case, the goal has been to cope with a new, more challenging market by changing the way business is conducted. In this article, John Kotter outlines the eight largest errors that can doom these efforts.
"Misidentified on Amazon"
Fast Company is a "workstyle" magazine, a new breed of business journalism that understands a powerful new truth: Work is personal. Fast Company connects with an authentic voice, inspires with a revolutionary style, and instructs with personal tools to serve as a manifesto for change.
"Variety of Narrators &"
Here's a creative way to make the best use of your morning commute: listen to The Wall Street Journal. Each morning, you'll get the must-hear stories from the Journal's front page, as well as the most popular columns and briefings from Marketplace, Money & Investing, and more. And, every Friday, you'll get a bonus delivery: features, columns, and reviews from the Weekend Journal.
In this issue: "The Power of Positive Surveying" by the Editors of Harvard Business Review; "Curing the Addiction to Growth" by Marshall Fisher, Vishal Gaur, and Herb Kleinberger; "Are You Solving the Right Problems?" by Thomas Wedell-Wedellsborg; "The Neuroscience of Trust" by Paul J. Zak; and "Kick-Ass Customer Service" by Matthew Dixon, Lara Ponomareff, Scott Turner, and Rick DeLisi.
Perhaps you heard recently about a new algorithm that can drive a car? Or invent a recipe? Or scan a picture and find your face in a crowd? It seems as though every week companies are finding new uses for algorithms that adapt as they encounter new data. Last year Wired quoted an ex-Google employee as saying that “Everything in the company is really driven by machine learning.”
The CEO and president of IDEO writes that when designers are involved from the very beginning of the innovation process, startling new ideas can result - as a U.S. health care provider, a Japanese bicycle components manufacturer, and a system of Indian eye hospitals learned.
Peter F. Drucker, author of Management Challenges for the 21st Century, explains that success in the knowledge economy comes to those who know themselves - their strengths, their values, and how they best perform.
"An area for a misunderstanding"
Increasing your energy capacity is the best way to get more work done faster and better. From the October 2007 issue of Harvard Business Review.
"Everyone Should Read This!"
The complexities of deal making and how what happens away from the bargaining table can be critical to success.
"Skip this and listen to the books by the authors"
You'll hear why even the largest and most complex teams can work together effectively if the right conditions are in place. From the November 2007 issue of Harvard Business Review.
Alex Rawson and Ewan Duncan, partners in McKinsey’s Seattle office, and Conor Jones, a partner in its Dublin office, write about why it’s the customer’s end-to-end journey that is most important – not touchpoints.
It’s Sunday night. You’re the deputy mayor of a big city. You sit down to watch a movie and ask Netflix for help. (“Will I like Birdemic? Ishtar? Zoolander 2?”) The Netflix recommendation algorithm predicts what movie you’d like by mining data on millions of previous movie-watchers using sophisticated machine learning tools.
David C. Edelman, a co-leader of McKinsey & Company's Global Digital Marketing Strategy practice, reports on how driving online advocacy may be the most effective way to strengthen your brand.
"Dead on point!"
How cognitive limitations obstruct us from dreaming up truly innovative ways of doing business – and how we can overcome them....
"phenomenal loved it must listen again"
You’ll learn why it’s important to understand and harness the feelings associated with high-stakes deal making.
Michael E. Porter, the Bishop Lawrence University Professor at Harvard University, and Thomas H. Lee, chief medical officer at Press Ganey and the former network president of Partners HealthCare, write about why providers must lead the way in making value the overarching goal.
"The changing of the Landscape of healthcare"
In this issue: "What's Next for American Prisons and Criminal Justice Reform?": Five activists, including singer John Legend, debate what's next for criminal justice reform and the role that tech and data can play. "Cisco's Affordable Spark Board Wants to Change How You Conduct Meetings": This plug-and-play wireless screen works as a wireless presentation display, digital whiteboard, and video conferencing tool.