There are very few words that can be used to describe this recording of one of the worst days in American history. It is so completely unsettling to be listening to these men be dispatched to their destiny. When you hear the firefighters desperately wanting to help and just listening to them trying to reach that terrible site all you want to do is tell them to turn around and and not continue on. Then you hear the dispatcher give out orders to these men, very brave men going to their assigned deaths, 50 people in conference room on the 104th floor, people stuck on west side of tower 2 on the 98th floor and so on. You have to cry because you're there again and you are them and the voices that you hear are from men that are long dead and the dispatcher is trying to reach his men and no voices are there to hear through the silence. You can feel the losses from a whole different perspective and it is powerful.