I'm not even quite sure how I picked this book to spend my credit on but I'm so glad it turned out to be an awesome find! It gives you the medical reasons why our body language can say more than the words that we say -plus examples that happened through out his career while he was an FBI agent . While listening to this book I became a people watcher and have observed some of the examples he talks about in the book so now I can't help feeling like this book has given me tools to decode what people are saying without saying it. Delivers its promise! Great use of credit.
I'm a lawyer and mediator. I represent businesses in disputes with their insurers and in other complex litigation. I also assist machinery companies and manufacturers (primarily international) with equipment sales, non-disclosure agreements, and business issues. I also mediate commercial disputes.
This short book provides a very good basic framework for becoming better at sales. It is written as a story in the form of a dialogue between a mentor and student. The book is engaging, easy to listen to, and moves well. The story contains excellent principles regarding selling. The narration is excellent and the book is well produced.