Well researched with many references to other peoples works. Succinct and very easy to listen to. So many solid ideas to put into practice right now. One of the best books I have listend to this year.
Excellent book that goes into listening as well as questioning and leading conversations. He goes beyond the standard mirroring and focusing on others that most books on listening suggest. It also included some powerful suggestions on sales lines. On the downside there were parts I would skip for they were a little presumptuous and other parts that I do not agree with. However, there were enough great parts to recommend this book.
One of the best books I have read on change. Their theory is that willpower for change is overrated. Then they go through a systematic way to approach change which is very uplifting. The power of this book comes from the way they made this theory so easy to understand and apply. Love that the second half of the book is detailed examples. I have found all Kerry Patterson???s books to be excellent.
Actually, the book tells me things that I have been aware of for - well - ever, but the topic is bundled in such a way that I am seeing change in a different light. Here the listener will get a framework from which change can be made. This is a practical, psychologically sound, pattern changing approach to improving life, work, and what ever you want to approach behaviorally. The book presents six sources of influence on our lives, and then individual chapters detail how those influencers can be manipulated to our advantage. This is a very helpful book. Consider reading it soon - unless you procrastinate and this book will help you once you open volume! The writing is engaging and the reading of Joseph Grenny (the second author) is very good.