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A Framework for Marketing Management, 3/e
| Pt 1: Understanding Marketing Management | ||
| Ch 1: Defining Marketing for the 21st Century | $2.99 | |
| Ch 2: Developing and Implementing Marketing | Get It Free! | |
| Ch 3: Understanding Markets | $2.99 | |
| Pt 2: Connecting with Customers | ||
| Ch 4: Creating Customer Value, Satisfaction, and Loyalty | $2.99 | |
| Ch 5: Analyzing Consumer Markets | $2.99 | |
| Ch 6: Analyzing Business Markets | $2.99 | |
| Ch 7: Identifying Market Segments and Targets | $2.99 | |
| Pt 3: Building Strong Brands | ||
| Ch 8: Creating Brand Equity | $2.99 | |
| Ch 9: Creating Positioning and Dealing with Competition | $2.99 | |
| Pt 4: Shaping the Market Offerings | ||
| Ch 10: Setting Product Strategy | $2.99 | |
| Ch 11: Designing and Managing Services | $2.99 | |
| Ch 12: Designing Pricing Strategies and Programs | $2.99 | |
| Pt 5: Delivering Value | ||
| Ch 13: Designing and Managing Value Networks | $2.99 | |
| Ch 14: Managing Retailing, Wholesaling, and Logistics | $2.99 | |
| Pt 6: Communicating Value | ||
| Ch 15: Designing & Managing Integrated Marketing Communications | $2.99 | |
| Ch 16: Managing Mass Communications | $2.99 | |
| Ch 17: Managing Personal Communications | $2.99 | |
| Pt 7: Creating Successful Long-Term Growth | ||
| Ch 18: Managing Marketing in a Global Economy | $2.99 | |
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