Andrew starts this episode by talking about some exciting innovations in the onboard experience. The main segment for this episode features Joelle Cuvelier from travel technology company Amadeus.

• Last week was the 2024 edition of the annual Aircraft Interiors Expo, and there were some exciting announcements at the event. From a high-tech business class suite to an all-business class turboprop, Andrew shares some highlights.
• Did you know that there’s one state that has been without scheduled air service for roughly 20 out of the last 35 years? Learn more in this episode.
• Joelle Cuvelier is the Senior Vice President of Customer Success Management at global travel technology company Amadeus. She joins Andrew to discuss the business of travel selling, talking about what goes on behind the scenes when you search for flight options and buy a ticket, how travel selling will evolve in the coming years, and much more.

Joelle Cuvelier is the Senior Vice President of Customer Success Management at Amadeus, a global travel technology company that provides solutions for airlines, hotels, travel agencies, and other travel businesses. Joelle started her career as a check-in agent and issued the first paper ticket produced by Amadeus. After working in various roles throughout the industry, she rejoined Amadeus in 2013 and has been with the company ever since. Learn more about Amadeus: Website | Facebook | X (Twitter) | LinkedIn | YouTube | Instagram

Enjoying the podcast? Follow us on social media for additional content, updates, sneak peeks, and more!

Connect with Flying Smarter:
Facebook: Flying Smarter Podcast
Instagram: @flyingsmarter
Twitter: @flying_smarter
LinkedIn: Flying Smarter
Website: www.flyingsmarter.com

In this episode, Andrew starts by looking at how you can get your Global Entry or NEXUS membership revoked. Then he explores Tokyo’s two international airports, looking at what you need to know about each of the facilities.

• A listener sent in a question asking how your Global Entry can be revoked. Learn about the different ways that this can end up happening.
• Japan is a hot travel destination, and Tokyo’s two airports are the gateway for most international travelers. In this episode, we delve into what you need to know about Tokyo Haneda Airport versus Narita International Airport.
• From observation decks to shower rooms, Tokyo’s airports have so much to offer. Andrew takes a look at some of the amenities available at each of the two airports.

Be sure to follow or subscribe to Flying Smarter on your podcast platform so that you get new episodes right when they’re released!

Connect with Flying Smarter:
Facebook: Flying Smarter Podcast
Instagram: @flyingsmarter
X (Twitter): @flying_smarter
LinkedIn: Flying Smarter
Website: www.flyingsmarter.com

In this episode, former flight attendant Ally Murphy joins Andrew to share fascinating stories and lessons from the skies. But first, Andrew talks about requalifying for elite status.

• How does requalifying for elite status in an airline’s loyalty program work? Different airlines have different requirements, with some making it easier for existing status holders to requalify. Learn more in this episode.
• Ally Murphy is a former flight attendant turned voice actress and podcaster. She joins Andrew to talk about everything ranging from cautionary tales, to frightening experiences, to bad passenger habits and air travel tips.
• Not all interesting inflight stories are bad though, and Ally also covers one of her best memories from her time as cabin crew. Ally also shares some of her best tips for flying with children, based on her experiences as a flight attendant and as a mother.

Ally Murphy is a podcast host and former flight attendant who worked in the industry for fourteen years. Ally started as a cabin crew member with Virgin Atlantic in 2002 and worked her way up to the position of Cabin Supervisor. She is now a voice actor and the host of The Red Eye, a storytelling podcast that came about when she realized that cabin crew have a lifetime of stories from their days of flying around the world. The Red Eye tells stories from the sky, covering everything from life-changing stories of love to unbelievable stories of passenger interactions. You can learn more about Ally on her website and on social media (Instagram | Facebook | X (Twitter) | LinkedIn). You can find The Red Eye on all major podcast platforms, on the podcast website, and on social media (Instagram | X (Twitter)).

Enjoying the podcast? Follow us on social media for additional content, updates, sneak peeks, and more!

Connect with Flying Smarter:
Facebook: Flying Smarter Podcast
Instagram: @flyingsmarter
X (Twitter): @flying_smarter
LinkedIn: Flying Smarter
Website: www.flyingsmarter.com