-
10 Powerful Strategies For Conflict De-Escalation
- How To Achieve Conflict Resolution Through Effective Communication
- Narrado por: Virtual Voice
- Duración: 3 h y 6 m
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Este título utiliza narración de virtual voice
Resumen del Editor
This book is all about how to achieve conflict resolution through 10 powerful strategies.
I was working for a company when I was called by HR to deal with an employee who had been terminated but refusing to leave the building!
I listened for 15 minutes to what the employee had to say, never interrupted. I just let them get it all out. Just saying “What we have to resolve right now is that you have been terminated and staying here is not an option” I then gave them two positive choices and one bad. And of course, they took a positive choice and left!
HR praised my work, but I hadn’t done anything special. It’s the reason I wrote this book. To provide everyday de-escalation techniques to give you the same understanding and empowerment that I had that day. So whatever conflict arises in your business, employment or personal life. You’ll be equipped to take action!
Here’s the 10 strategies
Strategy one - Give positive choices
Strategy two - Know the types of anger
Strategy three - How to respond to anger
Strategy four - Finding the voice of reason
Strategy five - Use your voice and body language
Strategy six - Active listening/distraction
Strategy seven - Foster good conversations
Strategy nine - Remember personal safety
Strategy ten - Know if you’re the right person
About the Author
Born and raised in England, Simon C Osamoh is the founder of Kingswood Security Consulting. A Minneapolis based security risk management firm. Simon first moved to the United States to head counter terrorism at Mall of America, Minnesota. He oversaw counterterrorism and the internationally recognized behavior threat assessment program.
He quickly established himself as one of the country’s leading experts on security at soft targets where his work gained national media attention. Simon spent 14 years as a detective in England working serious and organized crime. One of his notable cases includes the “liquid bomb terrorism plot” against the U.S.A in 2006 which changed aviation security worldwide.
He is the author of three books and his work on conversational interviewing has featured in the award-winning book “How to Stop a Mass Shooting Epidemic” by Dr. James Densley and Dr. Jillian Peterson of The Violence Project.
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Getting Along
- How to Work with Anyone (Even Difficult People)
- De: Amy Gallo
- Narrado por: Amy Gallo
- Duración: 7 h y 44 m
- Versión completa
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Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one.
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Getting Along
- De Anonymous User en 02-09-24
De: Amy Gallo
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The Confidence Gap
- A Guide to Overcoming Fear and Self-Doubt
- De: Russ Harris, Steven Hayes PhD - foreword
- Narrado por: Graeme Malcolm
- Duración: 7 h y 39 m
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Russ Harris offers a surprising solution to low self-confidence, shyness, and insecurity: Rather than trying to "get over" our fears, he says, the secret is to form a new and wiser relationship with them. Paradoxically, it's only when we stop struggling against our fearfulness that we begin to find lasting freedom from it.
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The One Book for Overcoming Anxiety
- De Joel Smith en 01-11-16
De: Russ Harris, y otros
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The First-Time Manager
- De: Jim McCormick, Loren B. Belker, Gary S. Topchik
- Narrado por: Nathan Girard
- Duración: 7 h y 40 m
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Learn to conquer every challenge like a pro with the clear, candid advice in The First-Time Manager. For nearly four decades, this trusted guide has brought newcomers up to speed on the nitty gritty realities of managing people. The updated seventh edition delivers new information that helps you manage across generations, use online performance appraisal tools, persuade with stories, oversee remote employees, build a team dynamic, match a boss’ style, and more.
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Too adversarial
- De May Rico en 09-22-21
De: Jim McCormick, y otros
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Verbal Judo, Updated Edition
- The Gentle Art of Persuasion
- De: George J. Thompson PhD, Jerry B. Jenkins, Lee Fjelstad - foreword, y otros
- Narrado por: Keith Szarabajka
- Duración: 6 h y 12 m
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When you react, the event controls you. When you respond, you’re in control. Verbal Judo is the classic guide to the martial art of the mind and mouth that can help you defuse confrontations and generate cooperation, whether you're talking to a boss, a spouse, or even a teenager. For more than a generation, Dr. George J. Thompson's essential handbook has taught people how to communicate more confidently and persuasively in any situation.
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Kept thinking it was already started
- De Kim Dushinski en 05-24-17
De: George J. Thompson PhD, y otros
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Leadership Strategy and Tactics
- Field Manual
- De: Jocko Willink
- Narrado por: Jocko Willink
- Duración: 8 h y 25 m
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In the military, a field manual provides instructions in simple, clear, step-by-step language to help soldiers complete their mission. In the civilian sector, books offer information on everything from fixing a leaky faucet to developing an effective workout program to cooking a good steak. Leadership Strategy and Tactics explains how to take leadership theory, quickly translate that theory into applicable strategy, and then put leadership into action at a tactical level. This audiobook is the solution that leaders at every level need.
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Liked it so much I'm driving to NY to see him chat
- De Amazon Customer en 01-15-20
De: Jocko Willink
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The 6 Habits of Growth
- De: Brendon Burchard
- Narrado por: Brendon Burchard
- Duración: 5 h y 4 m
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The world’s leading high-performance coach and multiple New York Times best-selling author Brendon Burchard delivers the six habits of personal growth that will help you create the life of your dreams. Forged from Brendon Burchard’s personal experiences, data from his GrowthDay app, and his many years as a high-performance coach, The 6 Habits of Growth presents the tools you need to construct the life of your dreams.
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Don’t bother
- De B. Sharpe en 10-30-22
De: Brendon Burchard
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Atomic Attraction: The Psychology of Attraction
- De: Christopher Canwell
- Narrado por: Christopher Canwell, Jackson Parker
- Duración: 7 h y 7 m
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In Atomic Attraction Christopher Canwell takes us on a journey through the dark waters of attraction. What turns women on? What makes them choose one man over another? And how can you become truly desirable and attractive? This book answers these questions by combining the latest scientific research with real-life case studies to show you, the listener, how to ignite the fires of attraction and captivate those around you.
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Disappointing.
- De Rose Conley en 01-19-20
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